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Get in Touch the Right Way

The fastest way to get a response is to choose the contact option that best matches your needs.

Take a moment to review the options below—selecting the right one means you’ll hear back from us sooner and get the help you’re looking for.

Make an appointment

New and existing patients can schedule an appointment and access services through the patient portal.

Find a provider, view your lab results and medical records, get refills on medication and message your provider directly through the portal.

Access the patient portal

If you need to speak with a Care Team member, please call

914-OD-CARES
914-632-2737

You can reach our on-call provider for urgent medical advice or care when the center is closed by calling the number above, 24/7.

WIC

The WIC program aims to safeguard the health of low-income women, infants, and children up to age 5 who are at nutrition risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care.

Contact a WIC specialist to get started.

Open Door Ossining (914) 502-1310

Open Door Sleepy Hollow (914) 406-8150

Open Door Mount Kisco (914) 269-0784

Open Door Brewster (845) 207-5432

Insurance Enrollment

If you don’t currently have insurance, our Certified Application Counselors can help. They will work with you to find an insurance program that fits your budget and help you get signed up. 

To schedule an appointment with a Certified Application Counselor

Call 914-502-1478

Email insurancecoverage@odfmc.org

Billing

If you have a question about your bill, you can complete our online form or call the Billing Service Center. Because of the high volume of calls we receive, phone wait times can sometimes be longer than usual. Using the online form may be the quickest way to get your question resolved.

Access the Billing Inquiry Form

Call 833-255-6965

Hours: 9:00 AM – 6:30 PM

All other inquiries

For all other questions, please email hello@odfmc.org.

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Contact Us

After-Hours Medical Assistance:
If you need urgent medical advice or care when the center is closed, you can reach our on-call provider 24/7 by calling:

914-OD-CARES
914-632-2737

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To learn more, get involved, and support Open Door’s services and programs, click here to receive information including our monthly e-newsletter.

Open Door is proud of the local and national recognition it has received:

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including malpractice claims, for itself and its covered individuals. In accordance with Federal law and U.S Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, religion, sex, and familiar status. (Not all prohibited bases apply to all programs). To file a complaint of discrimination, write UDSA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TDD).